AddBloom is hiring an experienced Project Manager
SUMMARY
The ideal candidate is a well-rounded software engineer- or possessing a related technical background; an excellent communicator (spoken and written); an entrepreneurial thinker; a creative problem solver with attention to detail; experienced in software architecture and product development; a highly organized individual.
The role includes:
· helping AddBloom onboard and support new customers from concept to delivery
· quickly understanding client requests and proposing architectural solutions
· using existing and cutting edge solutions
· communicating requirements between the Client and the Development Teams
Experience in software development and programming is highly desirable.
Knowledge and experience with Blockchain projects is a definite plus.
Excellent written and spoken English is a must.
Minimum BS 5 years’ experience or equivalent is a must.
DETAILS
You must be equally comfortable designing and implementing complex customer solutions from the business as well as the technical aspect. You will be forming and growing relationships with our partners and our clients. A passion for problem solving, assisting customers in bringing use cases from design to production, as well as helping to direct the product towards increasing customer value will be essential for your success.
You must be a customer-facing (Zoom) problem solver who communicates extremely well. Computer science background, preferably a BS or better in Computer Science, Software Engineering, or equivalent is required. You must also be very comfortable speaking and writing to customers (English) and describing and diagramming technical concepts in a clear and concise way.
Experience working with customers to gather requirements for product development would also be a strength. You must have experience in implementing different types of solutions and coding (C/ , Java, Python, etc.). Importantly, you must be able to provide references willing to attest to your initiative, creative solution design, problem solving, and self-managing characteristics.
Responsibilities:
· Owning and managing customer relationships during pre-sales engagements.
· Communicating with clients during production and post production for follow-on sales.
· Working with the customer to earn a deep understanding of their environments and describing how the company’s solutions benefit those environments.
· Working closely with the company’s product development team and entrepreneurs/owners to describe feature requests coming in from the client, and to offer guidance in the design of new capabilities and usability features.
· Assisting customers in learning how to use products, which includes conducting training sessions and walk-throughs, helping improve documentation, etc.
· Ability to work with different time zones
· Ensuring that the technical evaluators of the company’s products gain an understanding of how the products are used and what value they offer, such that they are comfortable recommending and or purchasing them.
Qualifications: (candidates should satisfy most of the qualifications below)
· Strong presentation and conversational skills (English)
· High-level familiarity with Agile methodology
· Knowledge of enterprise Big Data, Data Warehouse, Analytics, and Data Integration solutions, including an understanding of how enterprises work and types of networks and various business types
· Familiarity with mobile application development and web platform development
· Knowledge of database systems work
· Experience working with ticketing systems to organize and track issues
· Knowledge of programming capability in C, C , Java, Python, or similar.
· Experience with networking, network troubleshooting, etc.
· Experience debugging software or hardware systems
· Ability to communicate effectively to both engineers and non-technical professionals
· Knowledge of documentation and diagramming tools (e.g., Visio, PowerPoint, etc.)
· Passion for solving customer problems and working with our software team to propose and help build cool projects.